TERMS & CONDITIONS
A legal disclaimer
Last updated: [Date]
These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Gradus Exsodi, trading as Lux Lane (“we”, “us”, “our”). By using our website and placing an order, you agree to these Terms.
Business Information
Gradus Exsodi is a sole trader business trading under the name Lux Lane.
Address: 203a Freemasons Road, London, E16 3PG
Email: info@gradusexsodi.com
Phone: 07507576797
Use of Website
You agree to use this website for lawful purposes only and not to engage in any conduct that restricts or inhibits the use or enjoyment of the site by others. We reserve the right to suspend or terminate access for misuse.
Products and Descriptions
We take care to ensure product descriptions, images, and pricing are accurate. However, slight variations may occur. All products are luxury goods sourced via dropshipping partners. Availability is subject to change.
Ordering Process
To place an order, follow the instructions on our website. Once your order is submitted, you will receive an email acknowledgment. This does not constitute acceptance. A contract is formed when we send a confirmation email. We reserve the right to refuse or cancel orders for any reason, including stock unavailability or pricing errors.
Pricing and Payment
All prices are listed in GBP (£). We accept PayPal, Apple Pay, and credit card payments. Payment must be made in full at the time of ordering. We use secure third-party payment processors and do not store your full payment details.
Delivery
We aim to deliver orders within 2–5 working days. Delivery times may vary due to supplier or courier delays. We use trusted dropshipping partners to ship directly to you. Risk in the goods passes to you upon delivery.
Returns and Refunds
You have the right to cancel your order within 14 days of receiving the goods, in accordance with EU consumer law. To be eligible for a refund, items must be unused, in their original condition, and with all packaging intact. Certain goods (e.g., personalised or made-to-order items) may be excluded from this right.
To exercise your right to cancel, please contact info@gradusexsodi.com. Refunds will be issued within 14 days of receiving returned goods.
Consumer Rights
These Terms do not affect your statutory consumer rights under applicable UK and EU law.
Intellectual Property
All content on this website, including logos, text, graphics, and product images, is owned by or licensed to Lux Lane and protected by intellectual property laws. You may not reproduce or use any content without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products, except where such liability cannot be excluded under law. Our total liability for any claim shall not exceed the value of the goods purchased.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
Amendments
We may update these Terms from time to time. Any changes will be posted on this page with a new “Last updated” date. Continued use of the website after changes constitutes acceptance of the new Terms.
Contact Information
For any queries, please contact us:
📧 info@gradusexsodi.com
📞 07507576797
📍 203a Freemasons Road, London, E16 3PG