Sharing Your Personal Data
We share personal data only as necessary to run our business:
- Suppliers / Drop shipping Partners: to fulfil your orders and deliver goods.
- Payment Processors: PayPal, Apple Pay, and credit card processors handle your payment information securely; we do not store full card details.
- Wix: provides website hosting and related services.
- Professional Advisors: such as accountants, legal advisors, or compliance consultants.
- Authorities: where required by law.
All third-party service providers are required to keep your data secure and use it only in accordance with GDPR and our instructions.
International Data Transfers
Some of our third-party providers (including Wix and suppliers) may transfer data outside the European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place, such as:
- Transfers to countries with adequacy decisions by the European Commission; or
- Use of Standard Contractual Clauses approved by the European Commission.
Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy:
- Order data: up to 6 years (to comply with legal/tax requirements).
- Account data: as long as your account remains active.
- Marketing data: until you withdraw consent.
- Cookies/technical data: as per cookie banner settings.
After the retention period, data is securely deleted or anonymised.
Your GDPR Rights
Under GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request erasure (“right to be forgotten”).
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time (for marketing).
To exercise these rights, contact info@gradusexsodi.com.
Complaints
You have the right to lodge a complaint with a supervisory authority, particularly in the EU country where you live, work, or where an alleged infringement took place.
In the UK, this is the Information Commissioner’s Office (ICO): www.ico.org.uk
Updates to this Policy
We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date. Please review it regularly